
About our household help
Makkie launches the FACT app
Allowing better communication for everyone
"With more than 50 different nationalities within our team of domestic workers, communication can be something of a challenge sometimes. Even though there already are many translation apps, they often lack specific context, causing translations to sometimes miss the mark.
An app specifically for the cleaning industry!
Makkie collaborated with the Province of West Flanders for the specific development of the FACT app for the cleaning sector. “First, we collected all possible specific vocabulary. We divided these into clear categories. Then the translation followed. Finally, the app was tested extensively. A great project on which our foreign-speaking domestic helpers gladly collaborated.”
“The result is a truly user-friendly app that makes it easier for our domestic workers, customers and office staff to communicate with each other. And that leads to far fewer misunderstandings. Perfect!"
More on the fact app in 'verhalen #metpoer'
Want to know more about the FACT app? Then do watch the episode of Verhalen met poer' in which colleague Cindy Verthé talks about the creation and use of the app.
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